Special Events Assistant

Special Events Assistant


Make-A-Wish® UK creates life-changing wishes for children with critical illnesses. 

A wish gives a desperately ill child and their family time away from the daily struggles of living with a serious condition. Since 1986, Make-A-Wish has turned the wishes of more than 12,000 seriously ill children into magical realities - creating memories to treasure forever, whatever their future may hold. 

We’re seeking organised confident and enthusiastic individuals with great attention to detail to provide support for our black-tie fundraising events in London and any other ad-hoc special events. This is a great opportunity for someone looking to enter the events industry to gain experience in a fast paced and busy Special Events team. 

Why we need you

By assisting in organisation of our special events you’ll help Make-A-Wish UK raise the maximum amount of money possible to ensure we can continue to reach and grant wishes to more children with critical illnesses. During the events, you will help to ensure our guests have a great experience on the night and will want to support us at future events. 

What will I be doing?

You will be working in teams on the evening and will be supported by a team leader and overall Event Manager to deliver the below tasks:

  • Selling raffle and tombola tickets during champagne reception and the night 
  • Handing out items to guests they have won in raffles and auctions through the night
  • Taking payments for items on the evening
  • Spotting in at our auctions
  • Interacting with guests at the event to ensure they are enjoying the evening and helping with any problems they may have
  • Representing Make-A-Wish UK on the day 

What skills and attributes do I need?

  • A proactive attitude 
  • Ability to deal with high-pressure situations
  • Confident in approaching people
  • Attention to detail
  • Willingness to work as part of a team and use your own initiative
  • Ability to use iPads and Kindle devices
  • Enthusiastic, attentive and approachable 


  • Flexibility
  • Passion
  • Initiative

How much time do I need to commit?

You will need to commit to attending 2 training sessions and 2 balls a year:

Winter Ball - 24 November 2018 
Training Session - Likely to be one Monday evening early October (8th October onwards)

The Dorchester, Park Lane, London W1K 1QA 

Spring Ball - 11th May 2019
Training session - Likely to be one Monday evening late April (16th April onwards)

For the balls they will start at 4.30pm and finish around 1am. The evenings can get very busy in parts. Whilst there is the opportunity to rest at certain points of the evening, a large proportion of the time is spent on your feet. 

What support will I be given?

  • Two annual training sessions specific to our events
  • Briefings prior to the events and training sessions
  • A team leader on the evening to brief and support you 
  • Online Volunteer Welcome Induction
  • Access to our online Volunteer Community - WishNet - where you’ll be kept up to date with latest Make-A-Wish news and information 
  • Reimbursement of out of pocket expenses 

What will I get from volunteering?

  • Meeting new people
  • Taking part in a large-scale amazing evening event
  • Gaining experience in the events industry
  • Satisfaction in knowing you’re making a real difference to the lives of seriously ill children and young people by supporting Make-A-Wish fundraising

Where will I be based?

The balls and training sessions will be held in venues in Central London.

We're not currently recruiting for this role but if you'd like to have an informal chat about it, please contact the People & Culture Team at 0118 304 2777 or [email protected].