Online Project Researcher

Online Project Researcher

Home-based role

Time commitment: Ongoing, a couple of hours a week

Skills required: Self-motivation, good written communication, MS office & internet proficiency

Benefits of volunteering: Flexibility

Why we need you

We wouldn’t be able to grant wishes without people like you. You help us to research fundraising opportunities and help at special events which help to cover the costs of the wishes. You visit children and capture their One True Wish. You collect vital funds at bucket collections and cheer on our #wishheroes who raise money for wishes. Every role is important, and every role makes a difference to desperately ill children.


Make-A-Wish UK grants life-changing wishes to children with critical illnesses.

A wish gives a desperately ill child and their family time away from the daily struggles of living with a serious condition. Since 1986, Make-A-Wish has turned the wishes of more than 13,000 seriously ill children into magical realities – creating memories to treasure forever, whatever their future may hold.

We’re looking for individuals with good communication and organisational skills who are curious and can dig deep.

As an online project researcher, you’ll need to be able to find out information that other people miss. You’ll also be happy to make an occasional phone call when information provided on the internet isn’t sufficient.

What difference will you make?

Make-A-Wish grants life-changing wishes throughout the UK and last year more children turned to us than ever before. To ensure that we reach our goal of reaching every eligible child we to increase awareness and build stronger links in the community.

You’ll be supporting this goal by carrying out a variety of research projects, providing us with valuable information that’ll help us build relationships within your community.

What will I be doing?

Using your keen research and organisation skills, you’ll be collating information that allows us to plan how best we can engage communities with Make-A-Wish. Projects may include -

  • Postcode analysis
  • Collating details of local community groups, schools and businesses
  • Researching grant giving trusts and foundations
  • Researching charity initiatives in your local area

And much, much more!

You’ll be reporting in to your Regional Fundraising Manager to keep them up to date with your research, enabling them to seize opportunities in a timely manner.

What skills and attributes do I need?

  • Access to the internet and confidence in using it
  • An email account and a computer with MS Office software, and basic knowledge of Excel to including creating basis spreadsheets
  • Strong written communication skills – with attention to detail
  • Self-motivated and able to use your own initiative
  • Able to work to deadlines and manage own time effectively
  • Competencies
  • Initiative
  • Communication
  • Flexibility

How much time do I need to commit?

This role is designed to fit around you and can be as big as you wish it to be. However, we’d ask for a minimum of two hours a week of research, which can be managed around your lifestyle.

What support will I be given?

  • Online Volunteer Welcome Induction about Make-A-Wish
  • Guidance and/or training specific to your role and ongoing support will be provided by your Regional Fundraising Manager
  • Access to our online Volunteer Community – WishNet
  • Reimbursement of out-of-pocket expenses
  • You will be kept up to date with latest Make-A-Wish news and information

What will I get from volunteering?

  • Use your research skills enabling Make-A-Wish to make a real difference to the lives of seriously ill children and young people
  • Volunteer around your other commitments

Where will I be based?

This role offers a great level of flexibility so you can volunteer around work and family commitments. You can volunteer anywhere you have access to the internet and email.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. An enhanced DBS disclosure will be requested where required

Make-A-Wish is committed to attracting and recruiting diverse candidates as it’s important that our trustees, employees, ambassadors and volunteers reflect the communities we serve at every level within the organisation.

All volunteer roles are subject to an informal interview and two satisfactory references.

We're not currently recruiting for this role but if you'd like to have an informal chat about it, please contact the People & Culture Team at 0118 304 2777 or [email protected].