Volunteering FAQs

Interested in volunteering? Below we answer some of our most frequently-asked questions. If there's anything else you'd like to know, give us a call on 01276 40 50 50 or email fundraising@makeawish.org.uk – we're here to help.

Why volunteer with Make-A-Wish?

Our volunteers are an invaluable part of Make-A-Wish, and we always aim to give you the best experience possible when you volunteer with us. By volunteering, not only will you be helping us grant even more magical wishes – you'll also be developing your skills and meeting new people, whilst doing something inspiring. And there are loads of ways of getting involved – whether it's promoting Make-A-Wish in your local community, or cheering on runners at an event.

Who can volunteer?

If you'd like to support us, we'd love to have you involved! Our volunteers come from lots of different backgrounds – from senior professionals to students, and even past wish families. There's a wide range of people working with us to help us grant wishes. The only things we ask of our volunteers are that they have regular access to the internet, and are aged 18 or over.

How do I apply for a role?

There are two ways you can volunteer with us. You can apply for one of the ongoing roles we're recruiting for – or, if you’d prefer a more casual role, take a look at our one-off volunteering opportunities. All you need to do is fill in our online form, then we'll be in touch.

Where can I volunteer?

We have hundreds of volunteers across the country getting involved in their local communities. Take a look at the In your area page to see what's happening near you.

How much time would I need to give?

As much as you'd like. For most roles we ask for a minimum commitment of one activity a month – even if that activity is liking something on our Facebook page or posting in our forums on Wishnet, our online volunteer portal.

Do you offer training?

Our volunteers go through online training as part of their induction. For some roles, we'll also arrange face-to-face training with you. If you're applying for a one-off opportunity, you won't need to go through any training.

Will it cost me anything to volunteer?

No. Although volunteers aren't paid for their time, we'll reimburse you for your travel and other legitimate expenses. If you receive benefit payments, volunteering will not affect these.

Can you explain the application process?

Once we've received your application form, we'll give you a quick call to check you're happy with the role you've applied for and contact your two referees. Once your references are received and approved, we'll arrange a telephone interview with your local area manager. The phone interview is a great opportunity for us to get to know you a bit better, and for you to ask any questions you might have. After this, we'll ask you to complete your online induction training. Some roles will also need face-to-face training – but then you'll be ready to start! The application process should take no longer than 12 weeks.